DUNGRANI – PRIVACY POLICY | OUR COMMITMENT TO YOUR PRIVACY

At Dungrani, your privacy is important to us. We are committed to ensuring your experience with Dungrani remains safe, secure, and enjoyable. This Privacy Policy explains what information we collect when you visit or make a purchase from www.dungrani.com (“the Site”), how we use it, how we protect it, and how you can contact us for any concerns.

1. PERSONAL INFORMATION WE COLLECT

A. Device Information

When you visit the Site, we automatically collect details such as:

Browser type, IP address, and time zone
Cookies installed on your device
Products or pages viewed
Websites or search terms that referred you
How you interact with the Site

We collect Device Information using:

Cookies – small data files with anonymous identifiers
Log files – record actions on the Site
Web beacons / Tags / Pixels – track browsing activity

B. Order Information

When you place or attempt to place an order, we collect:

Full name
Billing & shipping address
Payment information
Email address
Phone number

“Personal Information” includes both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

Order Information is used to:

Process and complete orders
Handle payments securely
Ship your orders
Provide invoices and confirmations
Communicate regarding your order
Detect and prevent fraud
Send offers, updates, and promotional content based on your preferences

Device Information is used to:

Identify potential fraud or security risks
Improve our website performance
Analyze how customers browse and interact
Measure marketing and advertising results

3. SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted third parties who assist us in:

Payment processing
Shipping and logistics
Website analytics
Marketing and advertising

We may also share information as required by law, such as responding to court orders or legal requests.

4. BEHAVIOURAL ADVERTISING

We use your information to show targeted advertisements that may be relevant to your interests.
You can opt out of targeted advertising through your browser or social media settings.

5. DO NOT TRACK

Our Site does not change its data collection behavior when a “Do Not Track” signal is received from your browser.

6. YOUR RIGHTS (EU RESIDENTS)

If you are in Europe, you have the right to:

Access your personal data
Request corrections or updates
Request deletion of your data

Your information may also be transferred outside Europe, including to India, Canada, and the United States.

7. DATA RETENTION

We keep Order Information for our records unless and until you request deletion.

8. GOVERNING LAW & DISPUTE RESOLUTION

This Privacy Policy is governed by the laws of India.
Any disputes will fall under the exclusive jurisdiction of the courts in Surat, Gujarat, India.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect operational or legal changes. Updates will be posted on this page.

10. CONTACT US

For questions or concerns about our privacy practices, contact us:
📧 info@dungrani.com